Terms and Conditions

You must read, agree with and accept all of the terms and conditions contained in these Terms of Service. Additionally, you acknowledge and agree to the rules, terms and conditions contained in this agreement.

1. The Terms of Service shall be governed by and interpreted in accordance with the laws of South Africa applicable therein, without regard to principles of conflicts of laws. The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms of Service and is hereby expressly excluded.
2. You acknowledge and agree that Soweto Art and Craft Development may amend these Terms of Service at any time by posting the relevant amended and restated Terms of Service on the Soweto Art and Craft website.
3. You may not use Soweto Art and Craft Development Services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws), the laws applicable to you in your customer’s or donors jurisdiction, or the laws of South Africa. You will comply with all applicable laws, rules and regulations in your use of the Service and your performance of obligations under the Terms of Service.
4. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Services, or access to the Services without the express written permission by Soweto And Craft Development
5. Questions about the Terms of Service should be sent to www.sowetoartandcraft.co.za
6. You understand that your Materials (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
7. You acknowledge and agree that your use of the Services, including information transmitted to or stored by Soweto Art and Craft Development, is governed by its privacy policy.
8. All the terms and provisions of the Terms of Service shall be binding upon and inure to the benefit of the parties to the Terms of Service and to their respective heirs, successors, permitted assigns and legal representatives. Soweto Art and Craft Development shall be permitted to assign these Terms of Service without notice to you or consent from you. You shall have no right to assign or otherwise transfer the Terms of Service.
9. If any provision, or portion of the provision, in these Terms of Service is, for any reason, held to be invalid, illegal or unenforceable in any respect, then such invalidity, illegality or unenforceability will not affect any other provision (or the unaffected portion of the provision) of the Terms of Service, and the Terms of Service will be construed as if such invalid, illegal or unenforceable provision, or portion of the provision, had never been contained within the Terms of Service.

Transactional Currency

The Transactional Currency to be used will be the ZAR also known as the South African Rand.

Return Policy

This Policy forms part of the Customer Terms and Conditions, and so words defined in the Terms and Conditions have the same meaning in this Policy, unless the context indicates otherwise. Nothing in this Policy is intended to limit your statutory rights in any way. You may return any product that you bought from the Website if:

you purchased the wrong item;
the product is damaged;
the product has a technical fault; or
you have concerns about the quality of the product (the “Returned Product”).

Refund Policy

Refunds will be done electronically via electronic funds transfer (EFT) to a bank account nominated by you. In certain circumstances where possible, Soweto Art and Craft may effect a credit card transaction reversal. Refunds may take between 10-14 working days to process.

Soweto Art and Craft will not be liable for any bank charges, taxes, interest and/or any other fees that may be levied against you for the refund.

Regulations and Jurisdiction

1. All Transactions and Matters shall be governed by the Laws of the Republic of South Africa.
2. We reserve the right to modify or terminate the Services for any reason, without notice at any time. Not all Services and features are available in every jurisdiction and we are under no obligation to make any Services or features available in any jurisdiction.
3. You expressly understand and agree that, to the extent permitted by applicable laws, Soweto Art and Craft Development shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the Service.
4. To the extent permitted by applicable laws, in no event shall Soweto Art and Craft Development or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our Services or these Terms of Service (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Soweto Art and Craft Development, its partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service.
5. Your use of the Services is at your sole risk. The Services are provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory.
6. Soweto Art Craft Development does not warrant that the Services will be uninterrupted, timely, secure, or error-free.
7. Soweto Art and Craft Development is not responsible for any of your tax obligations or liabilities related to the use of our Services.
8. Soweto Art and Craft Development does not warrant that the quality of any products, services, information, or other materials purchased or obtained by you through the Services will meet your expectations, or that any errors in the Services will be corrected.

Cancellation Policy

1. All Cancellations are subject to the terms and conditions of this agreement.
2. All Cancellations must happen 21 days Prior to delivery or donations.
3. Failure to Cancel within the time frame will result in either specified penalties or cancellation being null and void.
4. Certain Documents and Information may be requested upon your Cancellation.

Delivery and Shipping Policy

Shipping Orders will be calculated on per order, per item or per g/kg basis based on the product chosen for shipping. Arrivals may take anywhere between 7 business days and 31 business days. Entering your shipping destination’s Zipcode or allowing us to use your location services will quicken up the Shipment delivery. Certain products may require additional days to process via shipping. This will be estimated in the arrival timer date. Special Tracking numbers and barcodes will be used to keep track of items bought.

Privacy Policy

Use of Information

We will use you information only for the following purposes
To provide the services you all request.
To respond to inquiries we receive from you or in connection with you’re a transaction initiate.
To analyse, manage and improve the Website.
To notify you of special offers and services that might be of interest to you.
To provide you with advertisements about goods and services.
To help us diagnose problems with our server or any technical issue relating to the performance of our Website.
For any other specific business purpose stated at the time you provide your information.

Why we process your information

We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your subscription payments to use our platform), or where we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service) These “legitimate interests” include:
  • Preventing risk and fraud
  • Answering questions or providing other types of support
  • Helping merchants find and use apps through our app store
  • Providing and improving our products and services
  • Providing reporting and analytics
  • Testing out features or additional services
  • Assisting with marketing, advertising, or other communications


How we protect your information


Our teams work tirelessly to protect your information, and to ensure the security and integrity of our platform. We also have independent auditors assess the security of our data storage and systems that process financial information. However, we all know that no method of transmission over the Internet, and method of electronic storage, can be 100% secure. This means we cannot guarantee the absolute security of your personal information. You can find more information about our security measures at.

How we use “cookies” and other tracking technologies


We use cookies and similar tracking technologies on our website and when providing our services. For more information on our Privacy policy email mpho@si-on.co.za.

INTERNET

MERCHANT REQUIREMENTS

CARD PROCESSING A DPO Company

MINIMUM TERMS AND CONDITIONS

1. Detailed description of goods and/or services
Soweto Art and Craft is a business in the _Fine Arts, Craft, and Events industry that __Specialises in Trade Markets, the selling of Fine Arts and Craft as well as Entrepreneurship Developments within the Creatives Industry.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way _Tracking Number. for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3. Export restriction (Optional)
The offering on this website is available to South African clients only.

4. Return and Refunds policy
The provision of goods and services by Soweto Art and Craft Development is subject to availability. In cases of unavailability, (Soweto Art and Craft Development) will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% administration fee. (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

5. Customer Privacy policy
Soweto Art and Craft Development shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Soweto Art and Craft Development bank account, the details of which will be provided on request.

7. Card acquiring and security
Card transactions will be acquired for (Your Company) via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details
Customer details will be stored by (Your Company) separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility
Soweto Art and Craft Development takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile
This website is governed by the laws of South Africa and Soweto Art and Craft Development chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 9218 Unomyayi Circle, Pimville, Soweto .

12. Variation
Soweto Art and Craft Development may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
This website is run by Soweto Art and Craft Development (sole trader / private company / close corporation) based in South Africa trading as Soweto Art and Craft Development and with registration number 140 -830_ and (Director(s)/Member(s)/Owner(s)).

14. (Your Company) contact details
Company Physical Address: _9218 Unomyayi Circle Pimville Soweto.
Email: sowetoartandcraft@gmail.com
Telephone: 010 446 1406
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